I bought my Flexsteel sofa and chair three years ago and it was a wonderful experience from sale to service. The price was very competitive for the superior quality of the furniture but more important the customer service is nonstop. I’ve had occasion to call with questions or advice on how to clean my Kashmira upholstery and on each occasion, Joan in the customer service department, went that extra mile to get an answer for me. As recently as this week not only did she say she was going to call me back, she consulted with two others within the staff who also researched, and she got back to me within 15 minutes! Excellent company, excellent people to deal with and excellent quality furniture – it’s a win-win
It has been a wonderful experience working with Jennifer Ruggia. We recently moved into our new home and wanted to furnish and decorate with fresh ideas. After Jennifer visited our home we had an appointment with her at the store. She had really done her research and listened to our tastes and preferences. Jennifer showed us so many coordinated furnishings that not only complemented our decor but were also on target with our style and needs. We can’t wait to see our selections in our home.
Had our new Natuzzi leather sofa delivered and setup today by Anil. Delivery was convenient and on-time (Anil called the night before and gave us an expected time, within the 3-hour window previously setup). This was great since we didn’t have to sit and wait for the 3-hour window, but had a reasonable expectation within that window, and it was met. He also showed us how the sofa was pieced together (and let us take photos while they were assembling it), so we could easily disassemble it if we need to relocate the sofa. The sofa was missing power lumbar support, so Anil helped us get in contact with Customer Service, Joan. She and our Sales person, Allan, were then both instrumental in getting our issue resolved satisfactorily. We are so happy that we purchased our sofa from Seigerman’s as their customer service was terrific!
After an exhausting search, we entered Siegerman’s for the first time. The store was beautiful, but what really stood out was the customer service and experience we had while we were there. We were greeted by Jennifer Ruggia. She was friendly and casual which was a complete contrast to so many employees at other stores. She listened to our wish list and somehow knew just what to do. She took our different tastes and performed magic. She guided us through choosing a dining room table, chairs, and bar stools that my husband and I actually agreed on! Every option of fabric and design she showed us was the option we had been looking for but had not seen to this point. She helped us coordinate various pieces and fabrics to create a cohesive look. She came over to measure and see exactly where the pieces would live. She made tweaks based on the rest of our home. We are so excited to furnish our home with her guidance. Her knowledge and meticulous nature left us feeling at ease with making such a big purchase. We know we will be so happy. We can’t wait to use Jennifer again for phase 2 of our home furnishing journey.
My husband and I were looking for a leather sectional for our newly renovated living room. After visiting many different showrooms we found our beautiful Natuzzi sectional at Siegerman’s Furniture. Our salesman Otari was very helpful and helped us pick out the perfect sectional. Our sectional was delivered earlier than expected…right in time for Thanksgiving! The delivery men Anil and his crew were wonderful!! They were very professional and not only assembled the sectional but helped my husband move our old furniture!! Thank you Anil and crew! I recommend Siegerman’s Furniture you won’t be disappointed.
My husband and I are currently renovating our home and needed to shop for furniture to put in our den. We were shopping for a new sofa and decided to go to Siegermans. We had shopped there in the past for our first bedroom set, so we were familiar with the store and its products. Upon entering the store, Alan, one of the sales representatives, approached us in a very friendly manner asking if we needed any assistance. He told us he would help us with whatever we needed and to take our time. We appreciated that. Once my husband and I selected a couch, he was a wonderful help! He made the process very simple and took care of all of the details needed to complete our order. During this time, we also met the owner, who was very friendly and courteous! Everyone who worked there seemed lovely! We are looking forward to sitting on our new sofa!
My wife and I went to Seigerman’s in the beginning of July get a couch, loveseat, and a recliner for our living room. We had looked for furniture for about a year, but had a hard time finding something we both liked. We were approached by Jenner Ruggla who asked if she could help, and boy did she help! She showed us a set that had options and colors that we both loved. It’s amazing how little time it took her to set us up with the colors and patterns for the furniture we were purchasing. She was such a pleasure to work with that I had to write something to let others know about our experience. Thomas and Jean.
Cathy & Steve
Wow! That was our 1st impression when walking in the store. We were greeted by Jennifer and our day just begun. We told Jennifer what we were looking for and she designed our Bedroom and Dining Room to exactly what we were visioned and spent less than 2 hours in the store. Jennifer’s knowledge was remarkable and made our decisions simple. We will be back to finish getting other items and cannot wait to see Jennifer again. I also must say when greeted by the door when we first walked in she also mentioned to us “I am not going to follow you through the store and right then I knew we were getting what we came in for “SERVICE Jennifer THANK YOU for all of your help!!!! Cathy & Steve
I came to Seigerman’s in search of a sectional couch and was very impressed by the variety of brands and styles! Honestly, the variety quickly overwhelmed me but, Jennifer was extremely supportive in helping me find a couch that suited my moods and style preferences. She made the experience very smooth and enjoyable I wasn’t expecting to purchase a couch that day but, her patience, expertise and support made me feel very confident in the purchased am really looking forward to enjoying our new couch and would highly recommend Seigerman’s to anyone and everyone Thank you Jennifer!
We had been shopping for couches for weeks. Every business was using some bankrupt company’s name and we weren’t sure that they’d still be there down the line if we needed support of any kind. We couldn’t find the product or security in quality we were looking for until we went to Seigerman’s. I was finally totally confident that I was buying a quality product from a legitimate dealer. Our salesman, Mike Bianco, set our minds at ease. He was upfront, well versed in the different companies and products represented, intelligent and professional. He Explained our options in terms of quality and price without any pressure or fluff. We chose beautiful pieces from a top of the line company at an excellent price. When we receive the furniture I’ll add to this review. So far, so (very) good
Allen Rosenberg was our consultant and he did a terrific job helping us pick out both a new living room set and a new playroom set. His assistance was both friendly and professional. At no time did we ever feel any of the typical sales pressure we have encountered at other furniture stores. Allan provided his insight and expertise in suggesting both style and fabric patterns Pricing was well within our budget and included free delivery which was a plus. Overall we are entirely satisfied with our purchase experience at Seigerman’s Furniture. Courteous people, fair prices and a large selection of quality furniture.
Fantastic experience. Our salesman, Alan, was wonderful – extremely helpful, no pressure whatsoever. There was minor damage to a piece of the dining room set and they sent their repairman, Tim, who was also great – a real craftsman, who made the piece look absolutely perfect looking. We can’t be too positive about our entire experience – – it was exceptional from beginning to end. Recommend them most highly. We hope to do more business with them, especially Alan, in the future.
I decorated my entire house with the decorators from Seigerman’s. Ronelle and Linda are absolutely amazing! They helped me to pick out EVERYTHING from the kitchen decor to the bedrooms. My husband and I get so many compliments from family members and visitors, they always ask who helped with the designs! I would highly recommend Ronelle and Linda for any of your decorating needs!
I recently moved from a small co-op apartment to a large home. Furnishing such an upgrade was overwhelming to me and my wife, and we spent countless hours in local furniture stores, unable to make progress. One of our last stops on “furniture row” was Siegerman’s, and boy are we glad we did. There, we met Susan S. from the design center and we immediately knew we found someone we could trust. We made progress, room by room, with everything from furniture to window treatments to paint/wallpaper colors and designs. Frequently, she would also consult with other members of the team to find us the best possible fit for our home. It truly was a team effort and a great experience. Best of all, their prices were competitive. I frequently checked the prices they were charging to the lowest possible online price, and to my surpirse, they would beat it! I cannot give enough stars. They were friendly, professional, and best of all, “low pressure.” From now on, I will be sure to go to Siegerman’s first.
I gave a five star rating because this is one of the only furniture companies that stand by their products. From their talented designers (Jenifer R), vast selection of furniture decor, customer service and delivery team they truly care about their clients needs. Jenifers patients while working on my custom pieces was truly appreciated. She made my vision for my home come to life in a even more beautiful way than I imagined. While taking in consideration not to blown my budget. Making my husband very happy. I was so happy with my experience that my daughter and two sister purchased furniture and worked with Jenifer.
Thank you so much you made us loyal customers.
Diane and Joel Macher
I want to give Jennifer stars – my husband and I were treated like family – Jennifer truly understood what we were looking for and her suggestions were stellar – as a result we purchased a couch and chair for our new apartment – we could not be happier to have been guided by a wonderful – smiling – professional!
I never post reviews, but I am so happy with Seigermans that I must share my experience. We recently moved into a new house from a small apartment and had no idea where to even start buying furniture for every room and decorating. We stumbled across Seigermans while driving down Route 110 and boy was this the best choice I ever made. I was greeted at the door by Mike who is literally the best salesperson I have ever encountered at a furniture store. I must admit that I am an online shopper because I do not like the pressure of working with salespeople. And yet, I chose to furnish my entire house from this store due to its amazing staff! He immediately then introduced me to Ronelle from the design center, and there are truly not enough words in the English language to describe how incredibly amazing she is! I was so nervous to work with a designer because I am extremely picky, but she immediately was so warm and caring and really took the time to connect with me. She sat down with me for HOURS and was SO patient, which I desperately needed. She asked questions and listened and really cared and wanted to learn my style. She has such a unique and fresh style and you will not find the furniture pieces and fabrics she uses walking into any other store! This gives your home a one of a kind feel. Fast forward one year and I am still regularly working with her and Linda who are beyond incredible and they have now done my ENTIRE house beautifully! Ronelle has an eye like no designer I’ve ever seen and she well exceeded my expectation – sometimes I look at my house and cannot believe I really live here! When people come visit they always compliment me and I reply, “It’s all Ronelle!” She is so genuine and caring and a true pleasure to work with – her and her assistant Linda are truly the dream team! They always want you to be happy and will go above and beyond to make sure they exceed your expectations! They are patient and kind and never make you feel rushed to make a decision and do not stop searching for the perfect items until you are 100% happy. If you have any home decorating needs (big or small), you must call Ronelle immediately! She will absolutely make your experience a memorable one and you will be as over the moon happy as I am! Thank you Ronelle, Linda & Mike for everything! I truly adore you all from the bottom of my heart and thank you for making my house a beautiful home!
I cannot rave enough about Ronelle and the entire staff at Seigerman’s. Ronelle made a first time homeowner doing a full renovation, furnishing and design feel as easy as possible. She really listened to our family needs, budget and aesthetics while making our house practical for our everyday life without sacrificing incredible, personalized style. We could not be more happy with the results! Our house is everything we have ever wanted and more and we continue to build in as our needs and family grow. Ronelle is the most passionate and professional designer out there and never makes you are being sold anything which will not work for your needs, regardless of budget. Her clients are her passion and she truly cares about your happiness, you will NOT find anyone better than her!